DyKnow selections/buttons inaccessible on screen, slides cut off

Updated: 
Wed, 2016-08-24 16:35
Issue Summary: 
Screen resolution in Dyknow does not match the DyKnow window properly resulting in cut-off or un-centered slides. Some selections/buttons are not visible on screen to select.

Windows 10

To resolve this issue in Windows 10, please refer to the following steps:

  1. Right-click on the desktop and select 'Display Settings'. 
  2. Select 'Change the size of text, apps, and other items'.
  3. Set the bar to  '100%' and click apply.
  4. Restart compute

Windows 8/8.1

To resolve this issue in Windows 8/8.1, please refer to the following steps:

  1. Go to the Control Panel and select 'Adjust Screen Resolution'
  2. Select the link 'Make text and other items larger or smaller'.
  3. Select 'Smaller - 100% (default)' and click apply.
  4. Restart computer.

Windows 7

To resolve this issue in Windows 7, please refer to the following steps:

  1. Go to the Control Panel and select 'Personalization'.
  2. Change your theme to 'Windows 7 Basic' under the 'Basic and High Contrast Themes' tab.
  3. Restart computer.

Note: Any theme may be used EXCEPT those under the 'Windows Aero Theme' tab. Windows Aero will conflict with Dyknow's graphic settings.