SWAT - College of Engineering Student Computer Support

SWAT is hiring for the Spring 2025 semester! Starting pay is $16.00 per hour. All VT students are welcome to apply.

Can't sign into Matlab? This is a known issue that Matlab is currently working on fixing. In the meantime, please visit this support article for a workaround.

Engineering Computer Requirement: The computer requirement has received a major update. Please visit our Computer Requirement page for more information.

Software Bundles:  You are not required to download all the software in the Undergraduate and Engineering bundles. Please refer to you syllabi to determine what software you will need to have installed.

Google Services Information - The university has transitioned mail and calendar services from Google to Microsoft.
- Google Drive has a 5GB storage limit
- Google Photos  can no longer be accessed. 
- Google Shared Drives must have a faculty/staff sponsor in order to prevent their deletion
Visit this page for more information.

Our office is currently offering support in person and remotely. All support requires a ticket in ServiceNow.
    ✓ In-person support –  Stop by our office anytime during business hours.
    ✓ Remote support by appointment via Zoom, during business hours. Please email swat@vt.edu to schedule an appointment
    ✓ Loaning Pickup/Dropoff – No appointment needed during business hours. For pickup, remember to bring your proof of repair.
Self-service is also available via SWAT and 4help tutorials.