SWAT - College of Engineering Student Computer Support

The SWAT Office reopens at 1pm on May 27th,  2025

We now have a troubleshooting page for Solidworks If you still need assistance, you can submit a ticket by clicking on the "Request Help" button above or visit our office in Torgersen 2080 (no appointment necessary). 

Microsoft storages changes are coming June 2025 For more information, visit this page. Major notes:
-10gb limit for Exchange Online (includes email) and OneDrive
-Student-owned shared resources in Microsoft 365 will need to be transferred to a department

Engineering Computer Requirement: The computer requirement has received a major update. Please visit our Computer Requirement page for more information.

Google Services Information - The university has transitioned mail and calendar services from Google to Microsoft.
- Google Drive has a 5GB storage limit
- Google Photos can no longer be accessed. 
- Google Shared Drives must have a faculty/staff sponsor in order to prevent their deletion
Visit this page for more information.

Our office is currently offering support in person and remotely. All support requires a ticket in ServiceNow.
    ✓ In-person support –  Stop by our office anytime during business hours.
    ✓ Remote support by appointment via Zoom, during business hours. Please email swat@vt.edu to schedule an appointment
    ✓ Loaning Pickup/Dropoff – No appointment needed during business hours. For pickup, remember to bring your proof of repair.
Self-service is also available via SWAT and 4help tutorials.