SWAT - College of Engineering Student Computer Support
Announcements
Our office has been relocated to 2045 Torgersen Hall for the remainder of the Fall semester
Google Transition Information - The university is in the process of transitioning mail, calendar, and storage services from Google to Microsoft.
- Google Drive will have a 5GB storage limit
- Google Photos will be discontinued - existing photos will count toward your 5GB limit if not removed
- Shared Drives will be discontinued
Visit this page to for more information.
NEW: SWAT is now running a pilot program of Amazon Appstream Virtual Desktop Environment - Apply Now!
Our office is currently offering support in person and remotely. All support requires a ticket in ServiceNow.
✓ In-person support – Stop by our office anytime during business hours.
✓ Remote support by appointment via Zoom, during business hours. Please email swat@vt.edu to schedule an appointment
✓ Loaning Pickup/Dropoff – No appointment needed during business hours. For pickup, remember to bring your proof of repair.
Self-service is also available via SWAT and 4help tutorials.
Fall 2023 Support Hours
Monday - Friday
9:00AM - 5:00PM (EST)
Loaner Pickup/Dropoff
Monday - Friday
During Office Hours
Office Closures
December 14th - January 15th
You can request support by phone at (540) 231-7815, by creating a ticket through our Request Help page, or by email at swat@vt.edu
If you believe you are having hardware issues with your computer, please visit our Hardware Help page.
Interested in working at the SWAT Office? Apply here!