College of Engineering Laptop Loaning Policy

General Policy and Information

• SWAT offers individual USB-C chargers and Windows laptops. SWAT does NOT offer tablets, styluses, or Mac laptops. 
• SWAT provides loaners to:
  • Students
    • Engineering Majors
    • Engineering Minors
    • Non-Engineering students taking an Engineering course
    • Engineering Graduate Assistants for Instructional/Grading purposes
  • Engineering Faculty/Staff for
    • Instructional/Grading purposes
    • Engineering events (short-term, bulk loan)
  • Engineering organizations
    •    Engineering events (short-term, bulk loan)

Returns

• All loaned equipment must be returned in-person to 2080 Torgersen Hall.
• Equipment may NOT be handed off to be returned by a third party.
• If the equipment cannot be returned on-time, the requestor MUST email swat@vt.edu prior to the original due date to arrange a late return.
• Due date reminders are sent from vt4help@service-now.com. Please add this email to your contact list to prevent it from going to your Junk folder.
• Students who do not return loaners on time and do not email swat@vt.edu may become ineligible for loaners in the future
• Additionally, the SWAT office may request an Administrative Hold on the student’s account. All grades, degrees confirmation, and/or class registrations will be held until the equipment is returned.

Types of Loans

Emergency / Short-term Loans

Students may request a short-term loaner for up to a one (1) week duration.

• Students may convert these loans to a Service Loan by providing Proof of Repair/Purchase documentation as noted in the Service Loan section 

Service Loans

Students who have sent their machine off for maintenance or repair may request a service loaner from SWAT. The following conditions apply:

• The student must show either: 
  • Proof of repair, i.e., email from vendor with Return Merchandise Authorization (RMA) number or University Bookstore Service Center claim ticket.
  • Proof of purchase and expected delivery date of a device
•  Loaner period is three weeks (21 calendar days) from date of check out.
•  The loaner period may be extended on a case-by-case basis. One of the following must be provided and will be reviewed:
  • Information from the manufacturer or authorized service center explaining the status of the repair.
  • Information from the vendor confirming the delay in delivery.

Semester Loans

Semester long loans may be requested due to extenuating circumstances and/or hardships.

• Semester loan requests are reviewed on a case-by-case basis and are subject to supply limitations.
• Semester loans must be returned by the last day of exams, and may not be extended in-between semesters.

Bulk Loans

Faculty, Staff, and Student Organizations may request a Bulk Loan. Please fill out the Bulk Loan Form to get started. Then, submit a loan request for the number of laptops on our Equipment Loaning page.

• Supplies are limited and are available at a first-come, first-served basis
• Requests must be made at least two (2) weeks in advance
• A Faculty or Staff sponsor is required for student organizations 

Engineering Faculty and Graduate Assistants Loaning Guidelines

• Loans are available for instructional/grading purposes purposes only.
• Loans are handled through the College of Engineering SWAT Office located at 2080 Torgersen Hall.
• GA's MUST have a faculty member fill out the Laptop Loaner Request Form to sponsor their request.
• GTA/GRA's MUST have an active contract with the College of Engineering in order to be eligible for a loan
  
• Faculty members, please include the Class Number and the Name/Email of the GA this request is for.
• Note: we no longer offer laptops with stylus capabilities