SWAT - College of Engineering Student Computer Support
ENGINEERING STUDENT COMPUTER SUPPORT
Do you need help as soon as possible?
Announcements
Engineering Computer Requirement: The computer requirement has received a major update. Please visit our Computer Requirement page for more information.
Google Services Information - The university has transitioned mail and calendar services from Google to Microsoft.
- Google Drive has a 5GB storage limit
- Google Photos can no longer be accessed.
- Google Shared Drives must have a faculty/staff sponsor in order to prevent their deletion
Visit this page for more information.
Appstream: SWAT is now running a pilot program of Amazon Appstream Virtual Desktop Environment - Apply Now!
Our office is currently offering support in person and remotely. All support requires a ticket in ServiceNow.
✓ In-person support – Stop by our office anytime during business hours.
✓ Remote support by appointment via Zoom, during business hours. Please email swat@vt.edu to schedule an appointment
✓ Loaning Pickup/Dropoff – No appointment needed during business hours. For pickup, remember to bring your proof of repair.
Self-service is also available via SWAT and 4help tutorials.
Summer 2024 Support Hours
Monday - Friday
1:00PM - 5:00PM (EST)
Loaner Pickup/Dropoff
Monday - Friday
During Support Hours
Or by appointment
Office Closures
July 4th: Independence Day
August 13th-August 23rd: End of Summer
You can request support by phone at (540) 231-7815, by creating a ticket through our Request Help page, or by email at swat@vt.edu
If you believe you are having hardware issues with your computer, please visit our Hardware Help page.
Interested in working at the SWAT Office? Apply now!