College of Engineering S.W.A.T. Team

Contact Us:

Phone:   (540)-231-7815 
2080 Torgersen Hall

Fall 2017 Hours:

Monday - Friday, 9:00am - 5:00pm


***The SWAT office will be closed Friday, October 13th for Fall Break.***


About Us

The SWAT Team assists undergraduate students in the College of Engineering with:

  • Software Installation
  • Operating System Installation
  • Driver Issues
  • Virus Removal
  • Networking Issues
  • Hardware Diagnostics

If you have a problem you think can be solved remotely, please contact us via email.

For all other issues and assistance, please visit our office on the Virginia Tech campus.


Most Recent Articles

Issue Issue Summary
Black Screen After Login - HP Laptops After Windows Update KB4038788, users experience a black screen after login for 5 to 10 minutes before regaining full control. This triggers every time Windows is restarted.
Intermittent Blue Screen New Windows 10 devices displaying a blue screen due to outdated Wireless and/or graphics drivers
DyKnow Error:You have an incorrect password You are unable to login to DyKnow and you get the above error message.
HP Laptop Vulnerability Vulnerability in HP Audio driver can be exploited as a Key-Logger
ANSYS Licensing Issues ANSYS 16/17 not activated correctly or the license type needs to be changed.
DyKnow selections/buttons inaccessible on screen, slides cut off Screen resolution in Dyknow does not match the DyKnow window properly resulting in cut-off or un-centered slides. Some selections/buttons are not visible on screen to select.
How to Print 2-Factor Authentication Codes How to print 2 factor codes to store in your wallet as a backup. 2-factor authentication will be required for all students after July 4, 2016 when accessing many university online resources including Scholar and Canvas.
Two-Factor Login Resources Virginia Tech Duo Two-Factor Resources and Links for Students
Windows 10 Upgrade Windows 10 upgrade now available
Cannot log into Windows 7 after 11/10/2015 Update Windows login fails after update