College of Engineering S.W.A.T. Team

Location & Hours


Fall 2016 Hours:

Monday - Friday, 9:00am - 5:00pm

*The SWAT office will close at 2:00pm Thursday, October 20th. We will reopen 9:00am, Friday, October 21st.*



Contact us:
2080 Torgersen Hall


About Us

The SWAT Team assists undergraduate students in the College of Engineering with:

  • Software Installation
  • Operating System Installation
  • Driver Issues
  • Virus Removal
  • Networking Issues
  • Hardware Diagnostics

If you have a problem you think can be solved remotely, please contact us via email.

For all other issues and assistance, please visit our office on the Virginia Tech campus.


Most Recent Articles

Issue Issue Summary
DyKnow Error:You have an incorrect password You are unable to login to DyKnow and you get the above error message.
DyKnow selections/buttons inaccessible on screen, slides cut off Screen resolution in Dyknow does not match the DyKnow window properly resulting in cut-off or un-centered slides. Some selections/buttons are not visible on screen to select.
How to Print 2-Factor Authentication Codes How to print 2 factor codes to store in your wallet as a backup. 2-factor authentication will be required for all students after July 4, 2016 when accessing many university online resources including Scholar and Canvas.
Two-Factor Login Resources Virginia Tech Duo Two-Factor Resources and Links for Students
Windows 10 Upgrade Windows 10 upgrade now available
Cannot log into Windows 7 after 11/10/2015 Update Windows login fails after update
Mathematica 10 Freezes after update Mathematica 10.0.x freezes on "Initializing Kernels"
Wacom Pen Disabled Wacom Pen not functioning after Windows 10 upgrade
Dyknow 5.7 Vulnerability *IMPORTANT* Dyknow 5.7 Vulnerability
DyKnow 5.7 will not install, missing components Prerequisites do not automatically download from DyKnow installer, installation stops.